FAQ
(FAQ) about PT. THETA JAYA KREASINDO
Hear from our satisfied customers who have experienced the transformative power of our travel solutions.
What is PT. THETA JAYA KREASINDO?
PT. THETA JAYA KREASINDO is a travel company that offers a “one stop solution” for travel needs by using the latest technology and personalized services. Our aim to be Asia’s leading travel and events company, providing affordable travel and events.
What is the company's motto?
The company’s motto is “We believe that customers are business partners who can grow together
What are the services offered?
PT. THETA JAYA KREASINDO’s services implemented All-in One products, such as
- Flight Worldwide
- Hotel Worldwide
- Train Worldwide
- Visa and Passport
- Bus and Car rental
- Travel insurance
- Shuttle bus
- Event organizer
- MICE manager
- VVIP Airport Handling
What is the company's vision and mission?
The company’s vision is to be Asia’s leading travel and events company, offering easy access to a wide range of affordable travel and events. Their mission is to provide innovative, quality, and affordable travel and event services using the latest technology to create memorable experiences.
How can I contact PT. THETA JAYA KREASINDO?
You can contact them via email at sales@thetajaya.com or visit their website at www.thetajaya.com.
Is this company can be trust?
Yes, we’re registered legally and has business license no 1512220032948 (NIB) you may check in Law ministry website. https://ahu.go.id/profil-pt
Why are you have various product?
We have various product as our commitment to provide one stop solution for travelling. We understand our customer so well. we give simplicity and memorable experiences before travelling.
If I have problem with my reservation what should I do?
You can contact our Customer service center whatsapp 0859-1069-42353 (text only) or your personal travel assistant directly.
I want to cancel and refund my reservation,what should I do?
There is a cancellation policy for each product, you may consult with our customer service or your personal travel assistant for more details.